Physician and Patient Engagement

Spearhead sustained scalable approach to close gaps in care for successful care management

Indegene's Provider and Patient Engagement solution takes an integrated approach by allowing providers to review care gaps and facilitate gap closure at the point of care.

Patient-centric outreach coupled with a multichannel approach and a predefined set of customizable campaigns is leveraged to maximize outreach effectiveness.

Patient and provider outreach outcomes, gap closure rates and performance-improved measures
Patient and provider outreach outcomes, gap closure rates and performance-improved measures
How It Works

Based on the care gaps, patients are identified for an outreach strategy using patient preferences through multiple channels such as print, IVR, email, and phone, thereby increasing span and outreach effectiveness. Our predefined campaign content helps in speeding up deployment. Education tools help provider offices to understand and implement the defined protocols. Further, our RN/LPN contact center and telehealth capabilities increase the gap closure effectiveness by providing convenient access, health coaching, and medication adherence education to patients.


Increase gap closure rates


Improve and scale patient outreach


Increase patient satisfaction rates


Encourage member participation in health and wellness


Prevent readmissions


Patient education at point of care to improve health outcomes


Engage providers with critical quality measures


Push care gaps into EHR systems


Identify coding gaps (such as HCC)


Monitor performance improvements

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Events and Conferences

The 11th Annual RISE Nashville Summit, Omni Nashville Hotel, TNarrow_forward

Mar 06-08, 2017

Amga 2017 annual conference, Gaylord Texan Resort & Convention Center, Grapevine, TX arrow_forward

Mar 22-25, 2017

Seventeenth Population Health Colloquium, Loews Philadelphia Hotel Philadelphia, PA arrow_forward

Mar 27-29, 2017